Training & Workshop List

TRAINING INTRODUCTION

It sounds simple, doesn’t it? But as a manager/supervisor, you know that motivating employees is one of the toughest challenges you’ve got.
Sure, you want to inspire them to heroic achievement, yet most days you’re lucky if you can just get them to get the job done at all. Plus, you’re so busy with dozens of other pressing responsibilities that you often don’t notice an employee’s performance is floundering until it’s too late and the damage is done.

Truth is, motivating employees doesn’t come easily to most managers. That’s why we’ve developed this essential workshop, Highly Effective Motivation Techniques. Attend this workshop, and you’ll discover exactly how to encourage your team to become more self-sufficient … to bring you solutions instead of problems … to eagerly take on more responsibility … to take the initiative … and to go the extra mile.

OBJECTIVE

• Create a self-reliant team that can solve 99% of its own problems
• Identify problem behaviors before they become productivity obstacles
• Manage performance by setting goals, giving feedback and monitoring results
• Apply the right incentives to motivate each individual
• Inspire a “high performance mindset”

CONTENTS

Looking in the Mirror and Making Changes
• Are you your own worst enemy for creating positive change? Find out here
• Identifying and developing your personal management style
• How to adapt your management style to the employee strengths you have in your office
• The manager’s personal guide to getting – and staying – motivated during the good times and bad
• Overcoming the issues that keep many managers from praising and appreciating their employees

Creating a Group Mindset of Success and Achievement
• Create a positive environment that makes your staff want to achieve outstanding results
• Red flags that should warn you that negativity is creeping back into your staff
• How YOU can set the tone of appreciation at work that’ll spread like wildfire
• Things that every worker desires more than anything – you may be surprised at what they are!
• Understanding the motivators that drive employees

Boosting Individual Performance Up to the Next Level
• Understand the power of relationships to achieve business results
• How to stop giving out step-by-step instructions
• Conduct planning meetings that focus on goals
• Use follow-up appraisals to monitor employee progress
• Combine the positive power of management and employees to drive even
higher performance levels

Giving – and Getting – Effective Feedback
• Learn to give meaningful feedback ... how much and how often
• How to eliminate the negativity that ruins many feedback sessions
• 5 things you should never say during a feedback session, and 5 things you always should
• How to become your team’s top cheerleader – even if you’re not the
“rah-rah” type
• Set expectations that are in line with the task at hand

Motivation Techniques to Gain Inspired Achievement
• The #1 myth about why motivation won’t work with today’s worker
• The steps of an effective motivation plan
• Work with your employees to develop programs that build on positive performance
• The motivating power of peer groups at work and how to use them to your advantage
• Team-based incentives? The pros and cons and how you can make them work
• Keeping the high performers happy

Managing Demanding, Difficult and Downright Frustrating Employees
• Unwilling or unable? How to tell the difference with your staff
• Coaching techniques for improving work performance
• Creating a new direction to rehabilitate apathetic, cynical and pessimistic attitudes
• How to tell when an employee is ready for change but just doesn’t realize it
• When it’s appropriate to be the coach, counselor or cheerleader for your department

Communication Skills Every Leader Must Have to Win the Motivation Battle
• The keys to persuasive and effective communication skills for every manager from the “Can-Do” Dynamo to the Shy and Retiring Wallflower
• Steps to crystal-clear communication skills that leave no room for misunderstandings
• How to get everyone on board with your plans – even the most negative nay-sayers
• How to boost the morale of your team when times get rocky and tough

METHODOLOGY

Interactive Workshop

ATTENDANT

• Managers, supervisors and executives
• Administrative professionals
• HR staff
• Customer service managers and reps
• Team leaders

INVESTMENT FEES

RM1,588.00 per participant (Standard Fee)
RM1,388.00 per participant (Early Bird Fee, register by 09 June 2014)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)

REGISTRATION

Kindly click here for Online Registration.