Training & Workshop List


Do you spend a huge amount of time and dedication on a piece of work only to be met with re-work? Do you participate actively and effectively to help your organization drive down operational costs and work towards improving its bottom-line? Whatever business you are in, there is a pressure for everyone to perform better due to the demand of quality conscious delivery objectives from your customers.

This workshop will open up a whole new meaning to what excellence is all about and the need to work towards building a culture that is paranoid about it.


At the end of the workshop, participants will be able to:

• Gain awareness of what excellence is about
• Learn how they can contribute to your life effectiveness
• Adopt the principles of excellence management at the workplace
• Promote a culture of excellence for sustainable results
• Appreciate cross-functional improvement opportunities


Module 1: Introduction
• Why ‘excellence’ should matter to you
• Benefits of inculcating an ‘excellence mentality’
• Myths and misconceptions about ‘excellence’
• Impact of myths on people’s behaviours

Module 2: Moments of Truth
• Your ‘excellence’ thermometer
• Barriers to achieving excellence in life

Module 3: The Organizational Culture
• Elements of an organization’s culture
• Today’s work culture versus conventional work culture
• The need for cultural change

Module 4: Your  Role towards Work Excellence
• Understanding your work and its process
• Being busy versus productive
• Your contribution towards work excellence

Module 5: Work Excellence Philosophies
• Five core philosophies towards work excellence
• Establishing work excellence with L-Q-R technique
• Identifying standard of excellence
• Calculating the price for non-excellence

Module 6: Activating Change in You
• Awareness of your role
• Identifying barriers to change
• Making the change for excellence
• Tools to spur your journey of excellence

Module 7: Putting It All Together
• 3C for continued success
• Initiatives for excellence at the workplace


Self-assessment, exercises, audio visuals, interactive lectures, activities, group discussion


Those who want to make excellence their work ethics.


RM1,588.00 per participant (Standard Fee)
RM1,388.00 per participant (Early Bird Fee, register by 02 June 2014)

Group incentive: Register 3 participants from the same organization, the 4th participant is FREE. (Buy 3 Get 1 Free)


Kindly click here for Online Registration.